Replacing the ring-round with a yes or a no.

Sitewise
01

Challenge

Contractors staffing a job ring tradesmen one at a time. Every call carries the same three facts (where, when, can you do it) wrapped in several minutes of conversation. Filling a job can take an afternoon, and the afternoon is unpaid.

The tradesman's half is no better: he takes a call on site, cannot check his diary with his hands full, and says he will ring back. Half the time nobody does.

Sitewise set out to compress the whole exchange into one broadcast and a set of yes/no replies.

Two audiences, one page: tradesmen looking for work, and contractors who need a crew by Monday.
02

Approach

The contractor enters the job once. Sitewise composes it into a single message and sends it to every relevant tradesman at the same moment, so the job is offered to twenty people in the time it used to take to offer it to one.

Replies land in one availability view: who is free, who is not, who has not answered. The contractor rings one person, the one who already said yes.

The interface is deliberately blunt. This is a tool used on site, on a phone, with one hand, so every screen asks for one decision and the type is sized to be read in daylight.

The mark: two interlocking forms, site orange against contractor blue.
The lockup on its two grounds.
Posting a job takes one screen.
Trade, location, dates and duration, the fields a contractor already has in his head.
The broadcast a tradesman receives, with everything he needs to answer yes or no.
Sent, and the tradesman is told so. A broadcast nobody can confirm is a phone call with extra steps.
And the contractor's crew fills up without a single phone call.
03

Impact

Delivered as a brand identity and a full contractor-side interface: job posting, broadcast composition, the availability view and the accept flow.

Whether it went on to ship is not something we can confirm, so we do not claim it. What we can say is that the problem was real enough to come back around: six years later we designed the other end of the same phone call as SendTheJob, for the sole trader who could not pick it up.